Here we are, several years into the rise of social media, and companies still have no clue about what the social web is about.
When I scan through a company’s Facebook page, for example, what I see for the most part are links to its website.
Someone at the company wants to drive traffic to a particular page. So they send out a tweet, or create a Facebook update, or a Google+ post. The social media content is often automatically created, drawing the title and a photo from the site’s web page.
In other words, the social media update is simply a link back to the site, with no intrinsic value of its own.
That’s not social media content. That’s just a hook.