Compare 2 hours spent on social media with 2 hours having lunch with a client, peer or colleague.

Let me preface this by saying I am a big fan of social media as a business tool for freelancers, or for any other kind of solopreneur or business.

The smart use of social media can be a great way to connect with people in your industry and reach out to potential customers, clients or partners.

However…

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Next time you write an online sales page, put a pea under the mattress.

adding a real pea to a direct mail letter

adding a real pea to a direct mail letter

Before we get to the point I want to make with this article, let’s look at using a real pea to grab people’s attention.

The image above shows a mailing I wrote back in the early 1980’s. It was for a company that sold company formation services. That’s not a very exciting topic, so we scratched our heads and came up with an idea that would make the mailing stand out.

Our thinking was that most of our client’s prospects were probably fairly happy with the company formation services they already had, but there were probably one or two things about the service that niggled away at them and annoyed them – a bit like the princess trying to sleep with a pea under her mattress.

So that was our starting point.

Yes, that’s a real pea. Yes, we asked a lot from our printer and mailing house: a custom window in the envelope, a real dried pea in a bag, which had to be glued to the letter, and then each mailing had to be hand-inserted.

Expensive, but worthwhile, because we got a response rate of over 17%. (Without the pea it would probably have been closer to 1% or 2%.)

In the world of writing for the web, it’s a little harder to insert a real pea into people’s monitors. But we do need to find some ways to put a pea under the mattress. We need to find a way to make our sales copy hook our readers, and keep them engaged.

There are billions of sales pages online. Most are bad, a few are good. But almost all are simply a rewrite of what everyone else has written. Many follow a formula or a template.

So how can we put a pea under the mattress when we are trying to sell online?

First, get away from the old, offline concept that every sales page has to open with a headline, followed by 500 or 5,000 words of sales text with the occasional sub-head.

Instead of hoping the text will do all the work, why not use a video, slide show, infographic or social media to do the heavy lifting?

No, I’m not talking about those irritating squeeze pages which offer to show a video in return for your contact information. I’m talking about replacing or at least adding to traditional text-based sales pages with multimedia.

You can communicate your value proposition with a video.

You can describe the benefits of your product or service with an infographic.

You can show proof with a slide-show of images, or a second video.

You can replace the usual, barely-credible testimonials with captures of tweets or Facebook updates which praise your product or service.

Or how about communicating your guarantee with a face-to-face video clip?

What I am seeing so far is the occasional use of video and images on sales pages.

What I am suggesting is that you go further, disrupt the traditional sales format, and use multimedia to better capture and engage your readers.

It may not be the same as sticking a pea in an envelope, but it should be enough to separate your sales pages from the billions of others which all seem much the same, and are decidedly old-school and offline in their approach to making sales.

Freelance Copywriters: Stop handing in second rate work!

When I’m busy with other work, I sometimes outsource copywriting work to other freelancers.

Working with project partners, I often have to read the copy submitted to my partners by their freelance copywriters.

Here’s the shocker…

More often than not, freelance copywriters hand in garbage.

These are good, professional copywriters, all capable of producing outstanding work.

But the work they submit is rubbish.

Maybe the opening is weak. Maybe the flow just doesn’t work. Maybe there are factual errors, or spelling errors. Maybe part of the offer description from the brief is missing. Maybe the headline is just plain wrong.

Or maybe it’s not terrible, but clearly in need of some more polish, with a second or third draft required.

You think I’m joking? I’m not. I see this again and again. In fact, I see unfinished, unpolished copy more often than I see well-crafted, error-free copy.

The bottom line is – most freelance copywriters fail to hand in their best work.

This is insane, because you will be judged by what you send in to your clients. And it is immensely frustrating for your clients, because they often know what you are capable of, and don’t understand why you would send in anything less than your best.

Maybe you thinking, “Hey Nick, sometimes we send in a draft just to get feedback, before we move on to the final draft.”

That may sound like a reasonable excuse, but I think it’s just that – an excuse.

If you have questions you need to ask your client, ask them. But don’t send them a weak draft, in the hope that they’ll help you make it better. You are meant to be the expert. That’s what they are paying you for.

“But Nick, I have a lot of clients and tight deadlines. I can’t spend forever on each project.”

Well, you won’t have a lot of clients for long if you send in second-rate work.

Let me ask you a question – don’t you have in pride in your craft as a copywriter?

Do you feel good when you send in work that is less than your best? Does it feel OK to do that?

It’s complete craziness. As the saying goes, you are only as good as your last job. And if your last job was second rate, so are you.

Work for fewer clients and spend longer on each job, so you can hand in your best work every time. And as you build your reputation as a copywriter who always submits great work, you’ll be able to charge higher fees.

Fewer clients. Better quality. Higher fees.

Doesn’t that make more sense?

And believe me, with so many copywriters submitting second-rate, unfinished copy, there is a huge opportunity to brand yourself as the freelancer who always delivers his or her best work.

Sometimes you need more than just a second monitor. You need a floor.

documents arranged on floor

I used to work with a single monitor. Then I discovered my productivity made a big leap by adding a second monitor.

And now I have discovered the essential benefits of a large floor.

documents arranged on floor

I am currently working on two big projects, one of which requires putting together a large body of existing content and formatting it into a cohesive whole.

I tried doing this on my two monitors. But I made slow and miserable progress.

Then I decided to print everything out, almost 300 pages of it, and lay it out on the floor under a number of different chapter or section headings.

From the moment I did that, everything changed.

How come? Because I could SEE the whole picture. I could see everything at once – the sections, how much content was under each, and so on.

Also, something changes when you are walking around, looking at each pile of paper. The physical act of walking, of bending down to move a page from one pile to another, makes a difference.

Hard to explain. Perhaps the closest I have come to this kind of revelation is when I first started using mind maps. With a mind map, you can see the entire structure of the full project. And as anyone who uses mind maps can tell you, mind mapping actually changes how you brain works. You perceive things differently. You see and understand connections and structures in a whole new way.

My use of the floor had the same effect on me.

For this project, it was absolutely the right move to make. I was able to work faster and smarter. A barrier had been taken down. A struggle was overcome.

Floors aren’t exactly high-tech. But I think next time I am working on a multi-section project I’ll do the same.

In fact, I think I’ll use the floor for much smaller projects too.

If you want to see something in its entirety, even when relatively unformed, I suspect it’s hard to beat using a printer and some bare floor space.

If you have had the same or similar experiences, let me know.

Note: If you are working on large writing projects, be sure to check out my writing productivity guide, Writing Rituals.

To set smarter social media goals, think like a B2B marketer.

One of the great challenges of social media marketing is to make sure your time and resources are being used effectively.

It’s all too easy to put a huge amount of energy into social media, across multiple sites, and then scratch your head and wonder whether your hard work actually made a significant difference.

Social media activity is always open-ended. There are always more sites you could become active on, and there is no limit to the time you can spend on the sites where you are already engaged.

Hence the need for a strong strategy and clear limits.

If you work for B2C companies, it can be tough to set those limits. And that’s why, even if you don’t have B2B clients, I suggest you create a social media strategy for an imaginary B2B client. Just as an exercise.

For B2B it is somehow easier to set limits.

Let’s imagine you are working for a company in the food services industry that specializes in selling frozen goods to independent restaurants and bars.

How might you help them with social media?

Here are some options I might explore:

– Look for vertical social media sites which serve restaurant and bar owners etc.

– Search for and join relevant groups on LinkedIn and Facebook.

– Create an account on Twitter and engage prospects, thought leaders, food journalists and other influencers.

– Create a geolocation based campaign to implement at hospitality services trade shows and other relevant events.

– Reach out to restaurants and offer to sponsor local, geolocation based deals and offers.

That will do for now.

Each option is fairly clearly defined. Each has a specific purpose. Each is looking to engage with a specific group of people.

It’s this kind of clarity you want to apply to any social media work, especially for B2C clients.

What you want to avoid is goals that sound like this: “Reach out to as many new prospects as possible.” Or, “Use social media to better establish our brand.”

These are very open-ended goals. There are no boundaries or limits. You could spend forever on them, and probably with a very poor ROI.

One way or another, whether you do my B2B exercise or not, create social media strategies and campaigns that address a specific audience, for a particular purpose, within a specified time frame.

Do that, and you’ll be able to apply resources where they matter most, and measure the results you achieve.

Above all, avoid vague, open ended strategies and campaigns that will be a drain on your time and unlikely to achieve tangible results.